Reviews | Tustin Toyota

Awesome prices and easy to navigate website.

Thanks for double checking fitment. Needed CA catalytic converter.

Wow. Great service for online parts. Never seen this with any other car maker!

So quick, and simple.

all good

Easy to find the part I needed.

good saler, good parts, best the price

Nice virtual shopping

Very Good

great, quick service! What else can we ask for?

Awesome! Ease of navigation and transaction, Superb! Thanks!

Easy to search for parts!

Appreciate the diagrams

Easy to search and find parts!

Very convenient

i love the dealer discount. easy to order

Easy to place an order and no hassle. I called the dealer first to find out if these parts are in stock and spoke with Ceasar at the Tustin Toyota parts department. He was not very helpful and his demeanor is not friendly. That is the reason why I ordered my parts online.

Excellent!

easy to shop for parts and discount online shipments

Very easy to search for a specific part!

I'm replacing a wiper blade. Two things that are not specified, other than left vs. right, is; (1) actual length, (2) Drivers side vs. passenger side. I had to do an internet search to find out if "left" was from the drivers view or "left" was me facing the vehicle. Being that one is longer than the other, the actual length would had also been a deciding factor as to which one I needed. Other than that, ordering process was a breeze.

easy checkout

Brandon called and confirmed my parts via my vin number. I had incorrect info and he not only immediatly refunded, He had an email with my correct parts ready for order and shipping. Solid experience.

Easy to navigate website, reasonable prices and excellent customer service.

Excellent customer service

Excellent product support

the employee working on 8/8 assured me they would fit a 2016 Corolla, so I expect that they will.

Good price and very simple. I've been shopping at a wrong place this whole time lol

Good job

Parts prices are almost always cheaper at Tustin Toyota! Easy online purchase and will call pick up.

Please refund the order that I asked to be refunded due to a mistake about shipping. Thank you Tustin Toyota Return Request (RMA #94427)

Awesome! Easy to use this website!

great!!!!

so far so good

Easy and nice

Easy to navigate website, reasonable prices, excellent customer service on phone and at the pickup location.

EASY TO ORDER AND BEST PRICES ONLINE ANYWHERE

NO problems.

The drawings of the hatchback hydraulic support rod are misleading - hopefully these will fit my vehicle.

Amazingly easy to find the part I needed, order it and a great price to boot. Thank you!

Excellent. Customer service was very hlpful.

appreciate the help thank you :)

Great prices and option to pick up to save on shipping is great

Thank you Brandon Carr for calling and helping me change the order!

Easy to Order Website. Prompt service.

Very clear and good

quick, easy ordering and good price!

You had the hard to get part I was looking for . Thank You!!!

Excellent customer service.

Great job. Keep it up. I wish my local Toyota dealer would follow suits but I don’t have the magic lamp :(

Very good

Appreciate the email support from Jon. Quick responses are very helpful.

Good price!

Great computerized parts search! Easy to buy online. Good prices.

Great

Great prices. You guys rock!

Great prices, easy access online..

Easy to navigate and excellent pricing

easy to navigate and great pricing

Great prices. OEM quality. Easy will call pick up, so no shipping charges. Thumbs up.

excellent parts service!

YOU DID VERY WELL, THANK YOU

Great

Best prices for oem parts!

PERFECT!!!

AWESOME SERVICE

Brandon Carr did great in assisting me with the right products for my truck.

I was surprised that payment cannot be made by Amex.

excellent....thank you for the call

should have received free shipping..."family"

Excellent once I figured out the website

excellent

Good prices, very fast service and shipping.

Awesome so far!

Good

Great price. Thanks for your help getting the correct part #.

Brandon is my hero

GOOD

Great

5 stars Thank you!

good service

Great site

Was pretty easy! Thank you!

The process is nice and easy.

Ease of order and competitive pricing. The only thing I would like to know if it the part is currently in stock and if not...the ETA for delivery or Pick up date.

awesome savings online.

Speedy service and no wait at pick up counter

perfect.

perfect

PERFECT!

On-Line ordering was simple to navigate thru Website and easy checkout. Great Prices for OEM Parts

Great

Had to process the order a few times for it to actually go through.

Quick and easy.

Excelen6

So far so good!

everything is smooth

Time to stock up for maintainace parts.

Thanks !! Excellent, keep good work

So far FANTASTIC! Now let's see how long it takes the parts to come in.

Thank you Brandon!

Very good. easy purchase. thank you

GREAT PRICING

Gotta love an online parts service where you can call to verify your part numbers!!!

Best price and they accept paypal.

nice and simple shopping experience.

very easy and user friendly.

So far very good

Best price in town and easy process when buying parts.

GREAT JOB, please call me when item is ready for pick up. 562.208.9106

Good price, glad they still make parts for my car.

Great Price and Service. I ordered some Tundra parts from Tustin Toyota. I shopped a bit first and found their pricing was competitive and the dealership is near where I live. Once the parts were ordered, they were actually in stock and available that day. Another big bonus. I highly recommend them for your online Toyota part needs.

Everything was excellent

Easy online shopping with a great price.

GREAT

Salesman was nice. Online parts don’t give much specifications. I ordered the wrong part that I initially wanted. I’ll still keep it, not worth the drive to return it.

QUICK SHIP. Received product next day.

So far so good

Easy transaction. Quick and easy transaction.

Best Dealer. This is the fifth car I have purchased from John at Toyota of Orange I will never buy another car from anywhere else.

very easy experience and a great price on parts

Easy to follow online ordering site

So far so good. Its nice to finally find a local Toyota dealer that charges online internet prices. And even better, I can stop by and pick up the parts myself. I expect you will be much easier to work with than ordering out of state when this is a discrepancy. Thank you

Great service & Fast shipping. I placed the order online for a Toyota part. They called me & asked for my vin# number to make sure I was ordering the right part which I appreciate. I asked if they had the part in stock & he said they did not but they can order it & probably get it in a day or two. Two days later I got an email with my tracking number shipped by USPS Priority mail. A few days later it showed up at my house & was well packed & everything was great! They did not overcharge for shipping like some other companies do!

Quick and easy and way cheaper. Quick and easy order and pick. Better price than outside. I was surprised.

Easy way to order parts. Now lets see how long it takes to receive

The system wouldn't take my cards for the longest time.

Very well, except it took over 5 attempts to complete the purchase transaction due to your system not processing the submittal.

Always a Great Experience. Good staff, great prices, and everything I need to keep my car as perfect as possible.

Excellent online dealer for genuine Toyota parts. Excellent place to get genuine Toyota parts at discounted prices. Orders fulfilled very fast, within a day or so. Great service at will call pickup (save on shipping for local OC and LA customers). I will keep buying parts from here.

GREAT SERVICE!

Great

Appreciated that Brandon confirmed that I ordered the right parts.

My new source for parts for my Toyota

Great communication excellent service. Parts arrived correctly and quickly.

Best price in town. Shop here for any parts for the best price in town.

Great so far...I'll be happier when I'm holding the part !!

good price

Excellent pricing on your TRD black rims!

Smooth and easy

Fast Service and Very Reasonable Prices...!! Fast and Friendly Service.

Parts delivered quickly. My parts arrived quickly and accurately. I appreciated the team following up on my vin to insure correct part delivery.

Brandon extremely helpful in helping me

awesome!

Happy camper. Just an air filter purchased online. Process was simple and quick. Went to dealer and picked up the part next day.

GREAT AND EASY TO ORDER. LIKE THE OPTION TO PICK UP AT STORE

Great. The team did a great job of selling and providing information on the vehicle.

Fast parts order. Reasonable price and courteous service.

Excellent, good prices

Best factory parts price around the town. You won't able to find any better price than Tustin Toyota offered. Will buy again for sure!!

Easy delivery and pickup. Pickup was easy. The dealer being open during later hours allowed for a flexible pickup.

great

GREAT PRICES FREE SHIPPING

Tustin Toyota Accessories. Great service. I had a minor hiccup during the ordering process but was able to stop by at the dealer to get the payment issue resolved. I got the part at the same visit.

Email parts is doing a fantastic job

Email my request in and a quick response with exact part numbers I asked

Very easy and love the discounts, keep it up Tustin!

best price in town , excellent customer services and hours open 7 to 4pm ,pickup is always available

Great service

Fast and friendly. Great prices, fast pick time, and they even loaded my truck up with my entire order. Can’t ask for anything else.

The best price on parts!! Great service! Thank you!

Great Deal on Genuine Toyota Parts. I ordered door molding for my Toyota Sienna. Tustin Toyota has the lowest price online and the delivery was prompt and on time. I will likely order again from Tustin Toyota.

So far so good!! See you tomorrow for pick-up!

Great

Excellent

Grate discount on parts. Very easy to order on line, and fast delivery. outstanding service.

Right part delivered fast. The part was correct, well packed and delivered within a day. Can't beat that. Thanks.

Amazingly fast service! They shipped my order on Monday Dec 30th and I received it on New Year's Eve. Faster than Amazon! Amazingly fast service! I ordered a part on Sunday Dec 29th, they shipped my order on Monday Dec 30th and I received it on New Year's Eve. Faster than Amazon! This dealer also had one of the lowest prices on the part that I wanted in SoCal. Definitely will use them in the future if I need additional parts.

EASY SHOPPING GREAT PRICE

Tustin Toyota has the best prices and fast delivery. Parts are always already within 48 hrs. Tustin Toyota is the best Toyota dealer, Sorry Longo Toyota.

Great!!

Ordering on website very easy to navigate.

As advertised. Factory part, fair price, fast shipping.

Easy to use website.

Mr karr Was very helpful

Parts Department A++ Tustin Toyota is my go to for all Toyota parts, their on-line site is easy to use and Jon who I believe oversees the on-line orders is absolutely AWESOME! I have mistakenly selected a incorrect item for our one of our Toyota's, Jon has been wonderful to confirm before processing, which has saved us both time and effort. If you're not quite sure on a part needed, Jon has been extremely helpful with quick responses on providing information. Lastly, in my opinion their prices are the best in OC. Great service and price has earned my business.

Check out could be a little simpler

Excellent Service. I was happy with the friendly and professional courtesy from parts dept. And when, I had my 2013 Tacoma service. It was a routine service. The personal has always been friendly and explained the check list to let me know, if any work would needed to be done and the 4 yr warranty packages covers most of the work under working normal conditions. Which none needed to be done at the time of service. Which everything on the check list my truck past in good shape. Down the road somethings will need to replace. Maybe brake pads, rotors turned, maybe new tires. That's all I have for now. Sincerely, William S. Horn.

Fast and Reliable. Ordered and received exactly what I ordered exactly when TT said it would be at my door. Thanks to TT for great service!

Tustin Toyota. Tustin Toyota. I have been at other local Toyota dealerships with the part number in hand. and they would still order the wrong part anyway. With Tustin Toyota they would ship the right part at the right price. Good job to the Tustin Toyota Parts Department.

Easy purchase could use better part image.

VERY NICE WAY TO SHOP FOR PRIUS ACCESSORIES.

Hello

Easy pick up. Fast easy. ................

Good service

Jon is awesome!! Its a pleasure doing business with you guys...

The information on the part need improvement as some of part was not clearly state whether or not it is sold in a pair or single but otherwise, the buying process is great and intuitive.

This was a simple to use when ordering this part after, I figure out where to look on the Toyota website.

Fast delivery. Easy process and quick deliveries for Socal resident.

Tustin Toyota Parts Department is #1. They had the part I needed at a very low price. They ordered it and they got it in a few days.

Fast and Easy. Easy to order online. Merchandise shipped the next day.

Great Price and Great Quick Service. Great Price and Great Quick Service.

RED 4. I had order a running board for my new 4 runner and muffler tip for my Tacoma online. The delivery was very fast. The Thanksgiving Day deal was excellent. Keep the great deal coming....if there is any promotion for parts, please sent it my way...I would recommend other people to Tustin Toyota. The dealership and the service department were very nice. The people there was very friendly every time I come there.

Webpage is a little confusing -- the shipping charge is $0 when choosing to pick up at the dealership only AFTER you click the checkout button. I called the parts dept just in case and was put on hold for 6 minutes....I just finally hung up.

Excellent

Very good ! 5 starts

online purchase was easy but have not seen product to rate fully...

Brandon rules

Very good.

Very convenient way to purchase genuine Toyota Parts

website is really helpful, also prices are great.

Great job Thanks

Quick and Easy. I have ordered my Toyota parts from Tustin Toyota several times. Really easy. Enter your Toyota part number or search via category. Either way your a couple of clicks away towards purchasing. Shipping is reasonable. I always choose the pick up option to max out my savings!

Had a question about a specific part I need. When I called, I was promptly helped with friendly service and I received the help I needed. Many thanks!

I had no way of applying the coupon I found online.

Very good deal.

Genuine Toyota parts a simple choice and click away. I love the local pickup option when I need the part right away!

EXCELLENT PARTS DEPARTMENT HELP

I always order my 4runner parts here. Best prices in town! Fast processing times. I generally pick up my stuff and staff is very friendly. Wish your dealer is close to where I live so you can service my 4runner.

It was easy to use.

Tustin Toyota Parts Department is AWESOME! Very helpful people with great prices...

i wish to pick up all items at the same time once they become available for will-call. thx...

I spoke to your customer service representatives, Cesar Tellez prior to ordering. He was very articulate and helpful in assisting me in obtaining the correct part. Because of employees like him, I will continue to purchase from Tustin Toyota!

Easy to find and easy to order, AND not $1000!

Very easy to find the part that was needed for my Toyota.

Thanks!

Prices are very reasonable, and I actually got some parts cheaper than non-Toyota parts sold at a popular automotive chain.

Excellent service. Judment-free customer service.

Thanks!!

Great site!

Great price! Love the 10% coupon! Thank you!

easy to order great prices.. thank you

wouldve liked a coupon for first time buyer !

Very fast check out and good price, with local dealer pickup.

Quick and easy process. Local pickup option is very helpful.

Great discounts (31% to 28% off MSRP) and free shipping handling with local pick up at Toyota dealer. Every Toyota dealers shall participate on line part store.

Great Website!

IT WAS AN EASY PROCESS. HOPEFULLY WHEN I PICK UP THE ITEM, IT WILL NOT BE DAMAGE.

Very easy to place online order.

Great customer service when I ordered a bumper

Brandon is the best! Prompt, courteous and will get you what you need when you need it.

will let you know when I install the wiper blade

great service-online order.

da best price in town! excellent online experience! every time i go to pick up my parts, the counter persons are really respectful, cordial, and nice. i always order my 4runner parts here.

I called for help from part department. They gave me all info to order on line . thanks.

Easy transaction and great saving for genuine parts. The best is picking up order at the local participating Toyota dealers. It is a bit sad not every Toyota dealer is participating the parts online purchase program.

Easy Peasy. Hope the delivery goes as well.

Awesome

easy

Great price. Easy to find correct part.

Part department is very helpful

The website is always great for ordering parts. I've come to the parts desk quite a few times now and the service has always been great. I was a little confused on where the actual pickup location is supposed to be now. Last time I think someone walked over to the new parts desk so I could pickup my order at the old parts desk.

10